Returns & Exchanges
At Blue Ocean Project, we want you to love your sustainable fashion choices, which is why we offer a hassle-free 30-day return policy for all unworn items in their original packaging. If your purchase doesn't fit perfectly or meet your expectations, we are committed to making the exchange or refund process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in the original shipping box or a similar eco-friendly mailer, ensuring all original tags and labels are still attached.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to your original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing